FAQs

Frequently Asked Questions

Here, you will find answers to common questions about our consultancy services, and how we support adult industry brands. Whether you’re looking for details on our billing processes, project completion methods, or how to get involved in our research, this page has you covered.

Our email : Harper@thornhilldigital.co.uk

Our consultancy offers tailored solutions, including policy development, implementation strategies, and compliance audits.

To get started, simply contact us through our website or by phone. We will schedule an initial consultation to discuss your needs and outline the next steps.

 

Brands can benefit from our expertise in technological development, market research, and innovative strategies. Our tailored solutions help platforms improve their operations, protect their creators, and enhance their reputation.

You can contact our team directly to discuss specific research projects and findings for more detailed insights.

Our team is always available to assist you. Feel free to reach out via our contact details provided on the website. We are here to help with any queries or concerns you may have.

Billing & Payment

We offer flexible billing options to suit the needs of our clients. We can bill on a project basis, retainer agreements, or hourly rates. Detailed proposals with cost estimates are provided before we commence any work.

Depending on the scope and duration of the project, we may require an upfront deposit. This will be specified in the project proposal and service agreement.

Yes, we offer discounted rates for long-term engagements and bundled services. Custom packages can also be tailored to meet the specific needs of your organization.

We accept a variety of payment methods including bank transfers, credit/debit cards, and online payment platforms. Payment terms and schedules will be outlined in our service agreement.

Project Completion & Reporting

We follow a structured project management approach, beginning with an initial consultation to understand your needs. This is followed by a detailed proposal, project planning, execution, and regular progress updates. We ensure all deliverables meet the agreed-upon standards and timelines.

Timelines vary based on the complexity and scope of the project. We provide an estimated timeline in our project proposal and keep clients informed of any changes throughout the project lifecycle.

Quality is our top priority. We employ a rigorous review process, including internal audits and client feedback sessions, to ensure our work meets the highest standards. We also stay updated on industry best practices and regulations.

Yes, we provide regular progress reports and updates through agreed-upon communication channels. This ensures transparency and keeps you informed every step of the way.

Post-Completion Support

Yes, we provide post-completion support to ensure the successful implementation of our recommendations. This can include follow-up consultations, additional training, and ongoing monitoring.

We value your feedback and strive to continuously improve our services. You can provide feedback through post-project surveys, direct communication with our team, or via our website.

Market Research Participation

Market research is crucial as it helps us understand the needs and challenges faced by content creators and consumers. This data-driven approach ensures our standards are relevant, effective, and address the industry's specific issues.

To participate in our market research studies, you can sign up through our website or respond to specific invitations we send out. Once registered, you will receive detailed instructions and schedules for upcoming research activities, such as surveys, interviews, or focus groups.

Absolutely. We prioritize your privacy and confidentiality. All personal information and responses are anonymized and stored securely. Data is used solely for research purposes and will not be shared with third parties without your explicit consent.

Yes, participants are typically compensated for their time and contributions. Compensation details, including the amount and method of payment, will be provided before you agree to take part in any research activities.

Additional Information

You can contact our team directly to discuss specific research projects and findings for more detailed insights.

For further assistance, please reach out to our support team via the contact details provided on our website. Our consultants are ready to help with any queries or service requests.

Our team is always available to assist you. Feel free to reach out via our contact details provided on the website. We are here to help with any queries or concerns you may have.