Platform policy, compliance and regulation

Lengthy, productive discussion was had around platform policy, compliance and regulation. OnlyFans highlighted  its involvement with the UK Government’s Porn Review, stating a desire to contribute to open and constructive dialogue on the regulation of online adult content. Attendees expressed concern over the upcoming rollout of age verification laws in the UK and how that would change the user journey on OnlyFans. Representatives reassured attendees that their existing age verification infrastructure—put in place in 2021—meets the standards expected under the forthcoming regulation, so no further action is currently required from creators.

There was also discussion around inconsistencies in documentation approval, with some creators reporting that paperwork previously accepted had since been rejected. The platform explained this was due to evolving regulations requiring retrospective compliance, even for previously published content.

Questions were also raised about a potential sale of the platform and what it might mean for adult creators. While unable to comment on acquisition rumours, representatives stressed that adult content remains central to OnlyFans’ identity, noting: “OnlyFans is a platform that is successful because of its adult community.”

Technical Infrastructure

Beyond compliance, attendees used the session to raise a range of technical issues and feature requests. A common complaint centred around broken direct message (DM) notifications, which OnlyFans said they would escalate to their tech team. A request for a banned words list was declined on safety grounds, with the company explaining that publishing such a list could lead to users finding ways around moderation systems—though they acknowledged the frustration this causes.

There were several practical suggestions made by creators, including:

• Restricting adult content in profile pictures and headers for users
• Allowing management/assistant-level access to accounts that restricts access to only relevant areas of the platform
• Implementing tiered subscriptions, editable font colours, and clip stores 
• A notification system for when the platform is undergoing maintenance
• Labels to identify AI-generated accounts in search and suggestions
  
• Removing limits on scheduled posts while capping daily content to 16–24 posts
  
• Paid entry for livestreams and lockable posts on paid pages

There were also requests for enhanced analytics tools, including an improved breakdown of Top Fans and fan spending behaviour, auto ‘thank you’ messages tailored by price range, birthday messages for fans (if opted in), and indicators showing when fans are new or spending at high levels. Creators expressed interest in receiving monthly platform updates via newsletter, as well as contracts for collaborative filming that are legally sound and freely accessible.

Another popular request was for more onboarding and training support—particularly led by adult creators. OnlyFans was receptive to the idea of running webinars and having an industry-experienced creator lead running educational sessions for newcomers to the platform.

Finally, when asked about the absence of an “Explore” or discovery function, OnlyFans explained that this was an intentional safety choice, designed to prevent users from accidentally encountering adult content. They pointed to OFTV, the platform’s SFW discovery channel, as an alternative.

Sex workers’ rights and representation

A central concern raised by attendees was the lack of formal representation of sex workers in decision-making roles within OnlyFans. Proposals to have sex workers in an advisory capacity was met with interest and the representatives agreed to take the suggestion away for further discussion.

Creators also proposed that OnlyFans allocate funds to support sex worker rights movements and organisations. Representatives agreed to take the request back for internal review. They reiterated a willingness to maintain dialogue with groups such as National Ugly Mugs, the English Collective of Prostitutes, and the Sex Workers Union.

Attendees voiced frustration over the lack of consistent policies across adult platforms, particularly when it comes to what is and isn’t allowed. OnlyFans responded that each company interprets regulations differently and ultimately makes its own business decisions based on its trust and safety priorities.

The town hall closed with a commitment to continued transparency and engagement. OnlyFans directed creators to their official blog for updates on features and policy changes, and expressed openness to hosting further town halls.

The platform acknowledged that adult creators remain core to its identity, and many of the suggestions and concerns raised in this session will now be discussed internally. While no immediate changes were promised, the willingness to listen—and in some cases, to act—marked a significant step in ongoing conversations between creators and platform leadership.